6/15/11 | 6:50pm
I call out of concern for the last representative, because something ghastly must have happened to her. She never called me back. The latest representative possesses a halting, endearingly limited grasp of the English language, particularly as it relates to caustic wit. She does express sympathy for my dangling cable, and promises a technician will arrive before 8pm. (Call length: 10:31)
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