06/16/11 | 7:23pm
It’s getting down to the wire. Judy and Jenae both felt really good about this happening by 8pm. But Mama always told me to go with my gut. So I call again. And I’m placed on hold for seventeen minutes. Tannica comes on the line, and I have to tell the story again, describing the dangling coaxial cable. By this point I have explained this, in detail, to six Comcast representatives. Do they not take notes? Because I sure as shit do. It is worth noting that I have been polite, jovial, and lighthearted with each of these representatives. I have worked customer service. I am mindful of not maiming the messenger. Tannica assures me we will see that technician by 8pm. (Call length: 20:21)
No comments:
Post a Comment